TERMS AND CONDITIONS OF PURCHASE

1. GENERAL

1.1
THESE GENERAL TERMS AND CONDITIONS APPLY WHEN, AS A CONSUMER, YOU MAKE PURCHASES FROM THE WEBSITE WWW.MIKKORASILA.COM (HEREAFTER “THE WEBSITE”) AND ITS ASSOCIATED PAGES. A CONTRACT IS CREATED BETWEEN YOU AND STUDIO MIKKO RASILA OY (BUSINESS ID 3150064-9, HEREAFTER “MIKKO RASILA”), WHOSE COMPLETE CONTACT DETAILS AND OTHER INFORMATION CAN BE FOUND ON THE WEBSITE.


1.2
ALL PERSONS MAKING ORDERS FROM THE WEBSITE MUST BE AGED 18 YEARS OR OLDER. AS STIPULATED BY FINNISH LAW, MIKKO RASILA DOES NOT ACCEPT CREDIT PAYMENTS FROM PERSONS UNDER THE AGE OF 18. MIKKO RASILA RESERVES THE RIGHT TO PREVENT ORDERS IN INDIVIDUAL CASES (IF, FOR EXAMPLE, THE CUSTOMER HAS PROVIDED INCORRECT PERSONAL DATA).


1.3
MIKKO RASILA IS NOT LIABLE FOR ANY PICTORIAL OR SPELLING MISTAKES IN THE WEBSITE’S PRODUCT DESCRIPTIONS OR TECHNICAL DETAILS, NOR FOR INCORRECT PRICING OR PRICE REVISIONS (DUE, FOR EXAMPLE, TO SUPPLIERS’ PRICE CHANGES OR EXCHANGE RATE FLUCTUATIONS), OR FOR INCORRECT INFORMATION CONCERNING PRODUCT AVAILABILITY. MIKKO RASILA RESERVES THE RIGHT TO CORRECT SUCH MISTAKES AND TO ALTER AND UPDATE THE WEBSITE’S INFORMATION AT ANY POINT. IF THE PRICE OF THE PRODUCT YOU HAVE ORDERED WAS INCORRECT, MIKKO RASILA WILL INFORM YOU OF THE ISSUE WITHOUT DELAY AND ASK YOU TO WAIT FOR THE PRICE TO BE REVISED BEFORE PROCEEDING WITH THE ORDER. ALL THE IMAGES ON THE WEBSITE ARE FOR ILLUSTRATION PURPOSES ONLY AND THEY CANNOT BE GUARANTEED TO LOOK EXACTLY LIKE THE FINAL PRODUCT. MIKKO RASILA IS NOT RESPONSIBLE FOR INFORMATION ON THE WEBSITE COMING FROM THIRD PARTIES.


1.4
THE WEBSITE AND ALL OF ITS CONTENT ARE OWNED MIKKO RASILA OR ITS LICENSOR. ALL THE INFORMATION THEREIN IS PROTECTED ACCORDING TO COPYRIGHT AND TRADEMARK LAWS. THIS MEANS THAT NO TRADEMARK, BUSINESS NAME, PRODUCT NAME, IMAGE, GRAPHICS, DESIGN, LAYOUT OR PRODUCT-RELATED INFORMATION, SERVICES OR OTHER CONTENT ON THE WEBSITE MAY BE COPIED OR USED WITHOUT WRITTEN PERMISSION FROM MIKKO RASILA.


2. CONTRACT AND ORDER

2.1
YOU MUST ACCEPT THESE TERMS AND CONDITIONS OF PURCHASE IN ORDER TO MAKE PURCHASES FROM THE WEBSITE. BY ACCEPTING THE TERMS AND CONDITIONS OF PURCHASE, YOU AGREE TO ABIDE BY ALL THE TERMS AND CONDITIONS AND ACCEPT THE STATED USE OF YOUR PERSONAL DATA AND COOKIES IN ACCORDANCE WITH MIKKO RASILA’S DATA PROTECTION POLICY.


2.2
THE PURCHASE CONTRACT DOES NOT COME INTO EFFECT UNTIL MIKKO RASILA HAS CONFIRMED YOUR ORDER AND YOU HAVE RECEIVED AN ORDER CONFIRMATION EMAIL. PLEASE SAVE A COPY OF THE ORDER CONFIRMATION IN CASE YOU WISH TO CONTACT THE VENDOR BEFORE RECEIVING THE ORDER.ORDERS ARE CANCELLABLE UNTIL CONFIRMATION IS SENT BY MIKKO RASILA. IF YOU CANCEL AN ORDER, MIKKO RASILA WILL RETURN ANY PAYMENTS THAT YOU OR YOUR PAYMENT OR CREDIT PROVIDER HAVE MADE UNTIL THAT POINT.


3. CUSTOMER DETAILS

3.1
WHEN MAKING AN ORDER, YOU WILL BE ASKED TO PROVIDE CERTAIN PERSONAL DATA. YOU MUST ENSURE THAT THE DATA YOU PROVIDE IS CORRECT AND COMPLETE. YOU ARE RESPONSIBLE FOR ANY MISTAKES IN THE INFORMATION YOU PROVIDE.


4. PRICES, PAYMENTS AND TRANSACTIONS

4.1
THE PRICES INDICATED ON THE WEBSITE APPLY WHEN MAKING ORDERS FROM THE WEBSITE. ALL PRICES ARE GIVEN IN EUROS AND INCLUDE VALUE-ADDED TAX (24%).


4.2
THE PAYMENT METHODS THAT ARE ACCEPTED ARE INDICATED ON THE WEBSITE. PAYMENTS ARE TAKEN IN FULL AT THE TIME OF MAKING THE ORDER.


5. CAMPAIGNS AND SPECIAL OFFERS

FROM TIME TO TIME, MIKKO RASILA MAY OFFER MORE FAVOURABLE TERMS, FOR EXAMPLE CONCERNING PAYMENTS OR EXTENDED CANCELLATION PERIODS, ON THE WEBSITE THAN THOSE SPECIFIED IN THESE TERMS AND CONDITIONS. SUCH TERMS ARE VALID ONLY DURING THE CAMPAIGN PERIOD IN QUESTION AND APPLY TO SPECIFIC PRODUCTS INCLUDED IN MIKKO RASILA’S CAMPAIGN.MIKKO RASILA RESERVES THE RIGHT TO TERMINATE SUCH CAMPAIGNS AT ANY POINT. AFTER THE END OF THE CAMPAIGN, THESE TERMS AND CONDITIONS APPLY WITHOUT ALTERATIONS. SPECIAL OFFERS APPLYING TO SPECIFIC PRODUCTS ON THE WEBSITE APPLY FOR THE STATED LIMITED PERIODS.

6. PRODUCT DELIVERY

6.1
ORDERED PRODUCTS WILL USUALLY BE DELIVERED WITHIN THE NUMBER OF WORKING DAYS STATED ON THE WEBSITE. THERE MAY OCCASIONALLY BE DELAYS DUE TO THE PRODUCTS BEING MADE TO ORDER.


6.2
THE EXPECTED DELIVERY TIMES OF PRODUCTS ARE INDICATED IN THE ORDER CONFIRMATION, AT THE CHECKOUT AND/OR IN THE WEBSITE’S PRODUCT DESCRIPTION.


6.3
UNLESS OTHERWISE STATED BY THE COURIER, ALL PACKAGES MUST BE PICKED UP IN PERSON, SHOWING VALID IDENTIFICATION AND THE ORDER NUMBER. YOU WILL ALWAYS RECEIVE NOTIFICATION OF WHEN AND WHERE YOUR PACKAGE WILL BE AVAILABLE FOR PICK-UP. THIS NOTIFICATION IS SENT BY TEXT MESSAGE OR EMAIL YOU PROVIDED WHILE COMPLETING THE CHECK-OUT PROCESS.


7. CANCELLATION RIGHTS

IF YOU WISH TO CANCEL YOUR ORDER, YOU MUST DO SO BY EMAIL PRIOR TO THE ORDER CONFIRMATION BEING SENT. YOUR CANCELLATION NOTICE MUST INCLUDE YOUR NAME AND ADDRESS AND ALL OTHER RELEVANT DETAILS, SUCH AS THE ORDER NUMBER AND THE PRODUCT NAME.

8. WARRANTY

THE WARRANTY ONLY COVERS MISTAKES OR ISSUES IN THE ORIGINAL PRINTING, AND EXCLUDES FUNCTIONAL OR AESTHETIC CHANGES OR ALTERATIONS MADE BY THE BUYER. THE ORDER CONFIRMATION ACTS AS THE WARRANTY CERTIFICATE.

9. LINKS

THE WEBSITE MAY INCLUDE LINKS TO OTHER WEBSITES WHICH ARE BEYOND MIKKO RASILA’S CONTROL, AND, CONVERSELY, WEBSITES BEYOND MIKKO RASILA’S CONTROL MAY CONTAIN LINKS TO THE WEBSITE. MIKKO RASILA IS NOT LIABLE FOR PROTECTING ANY INFORMATION OR PERSONAL DATA YOU SUBMIT TO OTHER WEBSITES. THEREFORE, PLEASE APPLY DUE CARE AND READ THE PERSONAL DATA POLICIES OF THE WEBSITES IN QUESTION.

10. FORCE MAJEURE

MIKKO RASILA IS NOT LIABLE FOR DELAYS CAUSED BY FACTORS BEYOND MIKKO RASILA’S CONTROL, SUCH AS STRIKES, WARS, PANDEMICS, EXTREME WEATHER CONDITIONS, FIRE, LIGHTNING STRIKE, TERRORIST ATTACK, ALTERED REQUIREMENTS FROM THE AUTHORITIES, TECHNICAL PROBLEMS, ELECTRICAL AND DATA COMMUNICATION NETWORKS OR OTHER COMMUNICATIONS, OR FOR DELAYS IN SUBCONTRACTED SERVICES DUE TO SUCH FACTORS. FORCE MAJEURE CIRCUMSTANCES RELEASE MIKKO RASILA FROM ALL RESPONSIBILITY AND LIABILITY FOR COMPENSATION. IN SUCH CIRCUMSTANCES, MIKKO RASILA WILL INFORM THE CUSTOMER OF BOTH THE START AND END OF THE SITUATION. IF THE SITUATION IS ONGOING FOR OVER TWO MONTHS, BOTH THE CUSTOMER AND MIKKO RASILA HAVE THE RIGHT TO CANCEL THE ORDER WITH IMMEDIATE EFFECT.

11. CHANGES TO TERMS AND CONDITIONS

MIKKO RASILA RESERVES THE RIGHT TO AMEND THESE TERMS AND CONDITIONS AT ANY POINT IN TIME. THE AMENDMENTS BECOME EFFECTIVE WHEN YOU APPROVE THE NEW TERMS AND CONDITIONS AT THE TIME OF MAKING A NEW PURCHASE OR VISITING THE WEBSITE.

12. APPLICABLE LAW AND DISPUTES

12.1
ALL DISPUTES MUST PRIMARILY BE SETTLED THROUGH NEGOTIATION BETWEEN THE CUSTOMER AND MIKKO RASILA.


12.2
IF A DISPUTE CANNOT BE SETTLED BY NEGOTIATION, A COMPLAINT MAY BE MADE USING THE EUROPEAN UNION’S ONLINE DISPUTE RESOLUTION PORTAL AT HTTP://EC.EUROPA.EU/CONSUMERS/ODR.COMPLAINTS SENT USING THE PORTAL ARE AUTOMATICALLY SUBMITTED TO THE NATIONAL BODY RESPONSIBLE FOR CONSUMER DISPUTES. THAT BODY WILL BE IN CONTACT WITH MIKKO RASILA AND ATTEMPT TO SETTLE THE DISPUTE OUT OF COURT.


12.3
ALL MATTERS AND DISPUTES CONCERNING THE INTERPRETATION OR APPLICATION OF THESE TERMS AND CONDITIONS COME UNDER FINNISH LAW, AND MUST BE RESOLVED ACCORDING TO THE PRACTICES SPECIFIED IN POINT 12.2 ABOVE, OR, ULTIMATELY, IN A FINNISH COURT OF LAW.


THESE TERMS AND CONDITIONS WERE FORMULATED BY MIKKO RASILA ON 4 APRIL 2020.






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